Product Designer — Design lead on the 2025 brand refresh · Sendible
2022 – 2026
Social media management SaaS. Design and experimentation across the acquisition funnel, plus product and brand work.
- Designed and ran eighteen experiments across homepage, pricing, demo and sign-up, and built the impact/confidence/ease scoring framework the team used to decide what to test.
- Homepage redesign (2024): bounce rate −39%, page views +26%, search impressions +22%, keyword position 66 → 62.
- New-visitor-to-trial from 1.9% to 3.07% against a 3.0% target (Jan 2024).
- Insights blog redesign: conversion rate 0.37% → 0.53%, page views +110%, via a topic-cluster colour system doing navigational work.
- Rebuilt global navigation and site search (2024), then reversed course and simplified it around buying intent (2026).
- Led the 2025 brand refresh — identity, a ~900-asset audit, a 34-workstream rollout, and a public brand hub. Launched 22 May 2025.
- Reporting 2.0 (2026): discovery, a seven-state report model and interaction design; Facebook and TikTok built and in internal testing.
- Authored the growth-driven design process the team worked to, from discovery through post-launch review.